I'm a passionate and dedicated UX/UI and Voice Interface designer with over five years of experience in shaping Customer and User experience. While I worked as a journalist and later, as customer service specialist, I always tried to understand the cause, and not just to solve problems and deal with the consequences, whether I do investigative research or design a new tool for call administration. Developing the skill of listening to understand and then solve the issues helped me a lot in my previous work, and it has been one of the crucial skills I transferred to my design career. You have a problem to be solved? Feel free to reach out. It wouldn't be called a problem if it doesn't have a solution.